Terms of Service

1. Acceptance of Terms

Access to the platform is provided upon full agreement with these terms. Creating an account, paying for services, or any use of the site automatically confirms your acknowledgement and unconditional acceptance (offer acceptance) of all terms of this agreement. If you do not agree with any provision, you must immediately cease using the service.

2. Service Status

MoveNLearn is an informational and educational consulting platform. We are NOT an affiliate, partner, or official representative of state universities, embassies, consulates, or immigration services of any country. Our services are exclusively advisory and informational in nature. We have no authority to influence decisions of third parties (universities, embassies, immigration services).

3. Eligibility

Platform services are available for use by persons who have reached 18 years of age and have full legal capacity. Minors aged 14 to 18 may use the platform only with written consent and under full supervision of legal representatives (parents or guardians), who bear full legal and financial responsibility for the minor's actions. By using the service, you warrant that all information you provide is accurate, current, and complete.

4. Financial Terms

All prices on the site are listed in euros (EUR) or other currency specified on the product page and DO NOT include payment system fees, taxes, or bank charges that may be added upon payment. A subscription or one-time course purchase grants access to digital materials for the period clearly specified in the tariff plan description. SUBSCRIPTIONS AUTOMATICALLY RENEW upon expiration of the paid period unless you cancel the subscription at least 48 hours before the end of the current period. We reserve the right to change service prices with 14 days' advance notice to users. Payment by any method, including cryptocurrency, is considered irrevocable. CHARGEBACK (payment dispute through the bank) automatically results in immediate account blocking without the right to restoration or refund. All taxes and duties in your jurisdiction are your personal responsibility.

For international payments, currency conversion may apply at your bank or payment system rate. We do not control the amount of additional fees.

5. Refund Policy (Right of Withdrawal)

Refunds are possible ONLY within 14 calendar days from the payment date, provided the user has not started learning (has not opened more than 1 lesson or module). LOSS OF RIGHT OF WITHDRAWAL FOR DIGITAL SERVICES: If you purchase digital content (e.g., video courses, e-books, document templates) and explicitly agree to immediate access before the 14-day period expires, you acknowledge that you lose your right of withdrawal (Widerrufsrecht) from the moment the downloading or streaming of the content begins. For individual consultations, document reviews, CV reviews, or any personalized services, refunds are IMPOSSIBLE after the specialist has started work (usually within 24 hours). Refunds are processed the same way payment was made, within 14 business days. Payment system fees are non-refundable. An administrative fee of 10% of the service cost may be charged for refund processing to cover transaction costs. Refunds do not apply to promotional and discount offers after their activation.

6. Copyright and Intellectual Property

All platform materials, including but not limited to: video lectures, text courses, proprietary teaching methods, PDF guides, document templates, graphic materials, logos, trademarks, website source code - are objects of exclusive copyright and intellectual property of MoveNLearn or our licensors. STRICTLY PROHIBITED without written permission: copying, screen recording, screenshots for distribution purposes, decompilation, reverse engineering, resale, public display, transfer of access to third parties, or creation of derivative works. Violations result in immediate account blocking without refund rights, a fine of 50 times the service cost, and criminal prosecution in accordance with the law.

9. Governing Law and Jurisdiction

This agreement is governed by and construed in accordance with the laws of the country of legal registration of the service owner (Germany), without regard to conflict of law provisions. All disputes arising from or in connection with this agreement shall be subject to mandatory pre-trial settlement through negotiations and mediation for 30 calendar days. If no compromise is reached, the dispute shall be submitted to the competent court at the defendant's legal address (for claims against the company - German courts). The parties expressly exclude the application of the UN Convention on Contracts for the International Sale of Goods (CISG).

We reserve the unconditional right to immediately and without prior notice terminate user service and block the account WITHOUT REFUND in the following cases: a) insulting, rude, or aggressive behavior towards teachers, curators, or support staff; b) copyright violations (piracy, material distribution); c) attempts at hacking, DDoS attacks, SQL injections, or other unauthorized access; d) using the platform for fraudulent, illegal, or extremist purposes; e) systematic payment disputes (chargeback fraud); f) creating multiple accounts to bypass restrictions; g) providing knowingly false registration data. The blocking decision is made solely at the administration's discretion and is not subject to appeal.

11. Changes to Terms

We reserve the right to change, supplement, or replace any provisions of these Terms at any time at our sole discretion. Notification of material changes will be sent to the email address specified in the user profile at least 14 calendar days before the changes take effect. Continued use of the platform after the changes take effect means your full and unconditional agreement with the new version of the Terms. If you do not agree with the changes, you must cease using the service. The current version is always available on this page with the date of the last revision indicated.

12. Privacy and Data Processing

Use of the platform is also governed by our Privacy Policy, which is an integral part of this agreement. By registering on the platform, you consent to the collection, storage, processing, and transfer of personal data in accordance with GDPR (if applicable) and national data protection legislation. We may transfer your data to third parties (payment systems, email providers, analytics services) exclusively for service provision. You have the right to request deletion of your data in accordance with our Privacy Policy. Payment data processing is carried out through certified providers (Stripe, PayPal), and we DO NOT store complete bank card details on our servers.

13. User Content and Reviews

By posting reviews, comments, suggestions, questions, or other content on the platform ('User Content'), you grant MoveNLearn a royalty-free, perpetual, non-exclusive, worldwide license to use, reproduce, modify, publish, and distribute such content for marketing and educational purposes without additional approval. You warrant that User Content: a) does not infringe third-party copyrights; b) does not contain defamation, threats, hate speech, discrimination based on race, religion, gender, or nationality; c) does not contain malicious code, viruses, or spam. We reserve the right to moderate, edit, or remove any User Content without explanation.

When using the platform, it is STRICTLY PROHIBITED to: a) Automated data collection (scraping, parsing, crawling) using bots or scripts; b) Attempts at unauthorized access to servers, databases, or other accounts; c) Reverse engineering (decompilation, disassembly) of website source code or mobile applications; d) Uploading viruses, trojans, worms, or any malicious software; e) DDoS attacks or actions overloading infrastructure; f) Posting spam, phishing links, or pyramid schemes; g) Impersonating a teacher, administrator, or other person; h) Bypassing geographical restrictions using VPN/Proxy to obtain discounts intended for other regions; i) Purchasing courses using stolen bank cards or fraudulent payment methods. Violations result in account blocking and data transfer to law enforcement.

IMPORTANT! Educational services are informational in nature, and actual learning results COMPLETELY DEPENDED on the student's personal effort, motivation, abilities, and discipline. We DO NOT GUARANTEE: a) specific language proficiency level after completing the course; b) successful passing of exams (IELTS, TestDaF, DELE, etc.); c) employment, career advancement, or salary increase after training; d) admission to a specific university or scholarship. Case studies, success stories, and student reviews are examples of individual experiences and ARE NOT a guarantee that you will achieve similar results. Actual results may vary significantly. By using the platform, you assume full responsibility for learning outcomes.

16. Force Majeure

MoveNLearn is not liable for non-performance or improper performance of obligations under this agreement if caused by force majeure circumstances, including but not limited to: wars, military actions, mobilization, terrorist acts, epidemics and pandemics, natural disasters (earthquakes, floods, hurricanes), man-made disasters, legislative changes, international sanctions, embargoes, money transfer bans, payment system blockades (Visa, Mastercard, PayPal, Stripe, SWIFT), state-level hacker attacks, internet backbone or data center failures, government decisions to block the site. In case of force majeure, performance deadlines are extended proportionally to the duration of force majeure circumstances. If force majeure lasts more than 90 days, either party may terminate the agreement without penalties.

17. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable in any jurisdiction, this DOES NOT affect the validity and applicability of the remaining provisions of the agreement, which remain in full force. The invalid provision shall be replaced by a provision that is as close as possible in meaning to the original intention of the parties and is legal. The parties undertake to make every effort to replace the invalid provision within 30 days.